To obtain spare parts for your STORM watch, please contact our Service Department at: 1888-922-6522 or by Email:
Request what part you want to order (for example strap, link, and pin) and the name and colour of your watch. All STORM watches have model names which are engraved on the back of the watch usually above the STORM logo. In order for us to process and deal with your order, we require the model name to ensure correct parts are sent. If your item does not have a model name, then it maybe an older model produced over 8 years ago. If this is the case then please send a photo copy/ picture of your item for identification along with your order. If you are ordering leather straps, please state the colour of the leather strap as they may come in different colours.
Once we receive your Spare Part Order, we will process it and advise you if there are any problems or delays. If parts are no longer available, we will contact you. Please allow around one week for the service, provided spare parts are in stock.
If you have any further queries please contact our Service Dept direct on: 1888-922-6522 Email: